Return Policy/Shipping

Returns & Shipping

At The Skirt Society, we want every piece you receive to feel beautiful and special. If something isn’t quite right, we’re here to help make the return process simple.

 

As a small business, we truly appreciate every order and your support means so much to us.

Quick Return Summary

Easy 14-Day Returns • Store Credit That Never Expires

 

• Returns accepted within 14 days of delivery

• Returns are issued as Skirt Society store credit

• Items must be unworn with tags attached

• Sale items and accessories are final sale

• Email returns@theskirtsociety.com to start a return

We recommend reviewing the full policy below before placing your order.

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Returns

Not in love with your item?

 

 

No worries! You may return eligible items for Skirt Society store credit.

 

To begin a return, please email:

 

returns@theskirtsociety.com

Please note that we do not offer refunds to the original payment method. Approved returns are issued as store credit.

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Sizing Help

We want you to feel confident when choosing your size.

 

If you’re unsure about sizing, we recommend checking the measurements listed on the product page or reaching out to us before placing your order.

Our team is always happy to help with sizing recommendations.

Email: customerservice@theskirtsociety.com

Because our inventory can sell out quickly, exchanges are subject to availability.

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Return Eligibility

To qualify for a return, items must be:

 

• Returned within 14 days of delivery

• Unworn, unwashed, and unaltered

• Original tags still attached

• Not part of our Sale Collection

• In original condition

Returns that do not meet these requirements may not be accepted.

Examples of returns that may be declined include items with:

• Signs of wear

• Makeup, deodorant, sweat, grass, or dirt stains

• Strong odors (perfume, smoke, etc.)

• Excessive pet hair that cannot be removed

• Alterations or modifications

If a return does not meet these requirements, the item may be sent back and return shipping will be the customer’s responsibility.

Original shipping charges are non-refundable.

 

Return Label Agreement

By using the prepaid return label provided by Skirt Society, you acknowledge and agree to our return policy. All approved returns are eligible for store credit only. Refunds to the original form of payment are not offered.

Use of the return label confirms your acceptance of these terms.

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Exchanges

Need a different size?

 

Full-Price Items
Items purchased at regular price (no discounts applied) are eligible for return or exchange for store credit only.

    •    $7 return shipping fee
    •    $7 reshipment fee for exchanges (same item, different size)

Return shipping and reshipment fees will be deducted from your store credit or invoiced prior to shipping your exchange.

Sale-Priced Items

You are responsible for any return or new shipping fees on sale priced items.

We’re happy to help. Email customerservice@theskirtsociety.com with your order number and the size you need, and we will assist with exchanging for the same item (subject to availability).

Due to limited inventory, some sizes may sell out before exchanges can be processed.

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Final Sale Items

The following items are final sale and cannot be returned or exchanged:

 

• All items in the Sale Collection

• Items discounted 15% or more

• Black Friday, Warehouse, Anniversary, Promotional, or Bucket Sale items (unless otherwise noted)

• Accessories including hats, handbags, socks, hair accessories, scarves, gloves, sunglasses, belts, and keychains

• Any item marked Final Sale on the product page

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International Orders

We currently do not provide return shipping labels for international orders.

 

Customers are responsible for:

• Return shipping costs

• Ensuring the package is insured and trackable

• Any customs or duty fees

Duty fees are determined by your country and are not collected by The Skirt Society.

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Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

 

A $5 cancellation fee will be deducted from the refund.

Refund processing may take 3–10 business days depending on your bank.

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Damaged Items